Today we had an incident involving our restroom facilities. One of our toilets broke and started to back up and flow over the bowl. As simple as this may sound it really was a big deal considering we have only one restroom each for men and women customers. The bathroom had to be closed down until it was fixed and our male clients were directed to a single use bathroom that our employees generally use. This is just a small example of how important maintain the everyday functions of a facility are. If one thing is over looked or not properly taken care of, the consequences can be devastating. Who knows, it could be more than just a toilet next time! We always have to be prepared.
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